Industrial Battery Products, Inc. “IBP” started in the industrial battery/charger business on August 1, 1977. Our humble beginnings included a small sales/service center in St. Louis, MO with our servicing territory covering eastern Missouri and southern Illinois.
Since 1977 we have grown to be one of the largest Deka representatives in North America. In February 1998 we expanded westward to open a branch in the Kansas City area covering Western Missouri and most of Kansas. In November 2003 we grew again and opened a branch in the Omaha, Nebraska area. Our Omaha branch covers Western Iowa and most of Nebraska. Always looking for expansion opportunities we acquired the Deka representative in Chicago and opened a branch in 2005 covering the Chicago metro area. Our most recent expansion in 2012 has been to open a full service branch in the Minneapolis/St Paul, MN market. Our Minneapolis branch services much of Minnesota, Western Wisconsin, South Dakota, North Dakota, Eastern Montana and Wyoming. In total we service parts of twelve states in the Midwest.
People will always be our greatest asset. We attract and recruit the finest people to become part of the IBP team. We build and strengthen our organization from within, promoting and rewarding performance.
We consider the customer in all we do, and build long-term relationships by exceeding the expectations of internal and external customers. We do what is right and treat our customers with care.
Every team member contributes to the success of IBP. We lead by example and focus on our goals to achieve leadership objectives and strategies.
We respect the differences among team members, customers, and communities. We take advantage of different perspectives, and leverage diversity as a competitive advantage.
We all act like owners, treating IBP’s assets as our own, and behave with the company’s success in mind. We accept personal accountability to meet business needs, improve ourselves, and help others improve their effectiveness.
We are passionate about our business. We show pride in our brands by serving our customers through the high quality of our products and services. We value, promote, and fiercely protect our reputation.
We are honest, straight-forward, and always try to do the right thing. We operate within the letter and spirit of the law, and uphold the values and principles of IBP in every action and decision.
We are selfless, and are driven first by concern for others. We are open to change and continuous improvement, and seek and provide honest feedback. We value openness and the curiosity to learn from anyone, anywhere.
We operate with the philosophy of “There’s no I in Team”. We have confidence in each other’s capabilities and intentions, and believe that people work best when there is a foundation of trust. We respect our IBP colleagues and customers and treat them as we want to be treated.
We help people to be their best by providing coaching and feedback, and work with others as a team to accomplish results. We don’t focus on what “we can’t do”. We focus on what “we can do”. We are creative and find a way to accomplish the goal.
WHAT MAKES IBP DIFFERENT FROM THE COMPETITION?
IBP now has seventy-five employees with years of battery/charger experience. We have been fortunate to retain our most talented personnel, several with 30 plus years and many more with 20 plus years, with our organization. We have several unique sales/service programs that allow IBP to stand above competitors. A sampling of our programs include, but is not limited to, the following:
We look forward to showing the material handling market what a powerful combination Deka and IBP represent in “Serving the Midwest”.
WHY SHOULD A CUSTOMER CONSIDER THE DEKA BRAND BATTERY?
Deka's Motive Power batteries have long been considered, by industry insiders, to be the hardiest battery available to the Material Handling Industry. They recognize that the Deka battery provides the longest useful life while also handling the harshest environments.
Why is this so?
East Penn's manufacturing process is second to none. From its raw materials testing, to its computer integrated controls throughout the manufacturing process to their exclusive Individual Plate Formation "IPF", the batteries are built to the highest quality standards. The proof as they say is in the pudding. The Deka battery's warranty rate is by far the lowest in the industry. Since the Deka battery provides 20 to 50% longer useful life the total cost of ownership makes it the most economical option as well. East Penn's commitment to the environment with its lead smelter and refinery is a model for the industry, recycling virtually 100% of every used lead acid battery it processes, thus eliminating a customer's "Cradle to Grave" responsibilities.
Lastly, East Penn has built the finest nationwide dealer service organization to support the ongoing battery maintenance needs of its customers. IBP is extremely proud to represent Deka, hands down, the finest motive battery available anywhere worldwide.
LOCATIONS AND CONTACT INFORMATION:
Toll Free Number: 1-888-813-5636
Kansas City Branch:
St. Louis Branch: